Freight Forwarding

How Domestic Freight Forwarders Are Using Technology

Of all the service niches and systems in high demand today, domestic freight forwarders are among the most sought-after and for good reason. With the unexpected acceleration of e-commerce, there also comes a renewed need for logistics managers and network directors to be on top of their game when it comes to how they are implementing technology within supply chain management. And in freight forwarding, it’s important to know these top uses of technology and how they add value. 

Domestic Freight Forwarders Use Technology to Communicate

In recent years, we’ve seen rapid advancements in collaboration and communication technology. Companies like Slack, Twilio, and Facebook are changing the way we interact with each other and the world. This fundamental shift in communication includes freight forwarders as software continues to eat the world. 

It’s imperative that these logistic players begin embracing more modern ways to engage, differentiate, and offer customer-friendly tech to their clients.  Supply chain technology can add strategic layers to their business that can make it easier for freight forwarders to communicate in several ways. This includes many advantages, including:

  • Improved distribution of information in the network. 
  • Streamlined network communication platform options. 
  • Enhanced speed accompanying data exchange processes.

The takeaway: embracing technology can open doors for faster and more effective communication lines within any network.

They Apply Technology to Reduce Back-Office Processes

Modern domestic freight forwarders still struggle with back-office tasks and often get bogged down in mundane tasks. 

According to Logistics Management, tech and automaton greatly reduce wasted time since it can help achieve the following:

  • Automated routine processes and frees up man-hours.
  • Organized records and data in a fast and secure way.
  • Normalized multi-tasking routines on a daily basis.

The takeaway: Freight forwarding services require specialized record-keeping, which technology can greatly simplify. 

Technology Helps Domestic Freight Forwarders Find Loads

Load procurement is yet another major issue for forwarders of all types and often presents major freight forwarding challenges for management. Embracing modern processes and tools can make this process easier in a number of ways, including:

  • Better accessibility to digital job posting dashboards for real-time postings.
  • New and enhanced competitive advantage for rates and services. 
  • Reduction in capacity loss and lower fees and expenses.

Domestic forwarders will always need to locate capacity and loads, and digital dashboards make it easier.

It Helps to Connect and Collaborate With More Carriers

Managing an effective network of domestic freight forwarders requires specialized care and attention with respect to network diversity. Collaboration, teamwork, and connectedness are all vital for success and comes with technology thanks to:

  • Better team-wide digital collaboration opportunities with a single source of truth for logistics management.
  • Faster online correspondence times and methods.
  • Improved virtual networking and sharing possibilities.

The takeaway: keeping track of everyone in the forwarding and network can be a challenge, but forwarding technology makes it easy. Automated alerts, emails, and push notifications are now available – and expected.

Technology Automates the Settlement and Payment Process

Domestic freight forwarders often find themselves chasing down customers to secure final payments. 

Digital processing and technologically based invoices can speed the process up by doing the following:

  • Implementing quicker payment initiation and follow-ups. 
  • Ensuring fewer invoice errors on both ends.
  • Promoting greater response timelines to address issues.

The takeaway: freight forwarding companies of all sizes benefit greatly from embracing real-time technological innovation. 

Technology Promotes Automated Domestic Freight Forwarders

Automation is the way of the future and is quickly becoming the new normal within modern supply chains and forwarding networks.

It advances domestic forwarding processes in a number of critical ways:

  • Improves overall goal setting and achievement.
  • Allows for more tech involvement and utilization.
  • Ensure market compatibility and competitive advantage.

The takeaway: automation makes continued growth and success more effortless and cost-effective too.

Enable Your Forwarding Team by Putting the Right System in Place

The final way domestic freight forwarders can benefit from embracing modern technology is through the proper use of digital tools, dashboards, platforms, and equipment. Technology makes it easy to improve overall acceptance and network implementation of digital processes. It also allows for better opportunities that otherwise would have been missed out on. Domestic freight forwarders cannot afford to ignore the software, hardware, and technology that is staring them right in the face. Connect with Cargologik to get started.

What Is the Difference Between an International and Domestic Forwarder

Freight forwarding is a straightforward and complicated process that is also a critical component of the modern-day supply chain. Both international freight forwarding and domestic freight forwarder services are vital to keeping supply chains up and running. Distinguishing one from the other in name and function is relatively easy. When goods are moved from one point to another within the same country’s borders, domestic freight forwarder and carrier options can be used. 

However, when international lines are crossed during transportation, international freight forwarder and carrier services need to be utilized. According to PR Newswire, the global freight forwarding market size is predicted to continue its growth and to reach a net worth of more than 207 billion dollars USD by the year 2026, a jump from the estimated 170 billion USD value it had in 2019, at a CAGR of 2.8% from the 2020-2026 cycle. This high demand and continued expansion of need and capacity drive the freight forwarding market, especially today.

Understanding Freight Forwarding and Its Role in Transportation

To fully understand the role international and domestic freight forwarders have within the transportation and logistics industry, one must first understand what a forwarder does. Freight forwarders serve as essentially an intermediary position that bridges the gap between the company that manages the shipment and the load’s final shipping destination. While their goal and purpose are not to carry out the payloads themselves, they provide a range of transport modes that supply chain management can choose to take advantage of the transportation order. International freight forwarders may use sea/ocean freight and rail freight, while domestic freight forwarders may be more likely to utilize road transport and air freight shipment options. Either forwarder can use any method and mode; it all depends on where the loads start and where their final destination lies.

Key Characteristics and Services of a Domestic Freight Forwarder

The domestic freight forwarder is most likely to engage in the following services and actions during large load transportation:

  • Specialize in intra- or inter-state transportation for close-to-home shipments and loads.
  • Offer help with finding another mode of transport when existing carriers lack capacity.
  • Be experienced with a range of cargo types and shipment methods to ensure timely delivery.
  • Understand laws and regulations governing goods and produce crossing state lines. 

Key Characteristics and Services of an International Freight Forwarder

The international freight forwarder is likely to engage in these practices as opposed to a domestic freight forwarder: 

  • Handle rush orders that need to travel long distances and cross over country borders.
  • Be prepared and well versed in customs, laws, and restrictions for international shipments.
  • Provide assistance with finding warehousing for shipments while awaiting transport.
  • Manage documentation to ensure compliance with laws as mentioned above.
  • Validate and secure cargo or freight insurance on international shipments and address any liability issues for that freight while in international transit. 
  • Offer fast and reliable shipping where other carriers and shippers might otherwise struggle. 
  • Understand the need for planning, communication, and negotiating by using technology in freight forwarding.

Leverage Digital Forwarding Resource Systems to Achieve Success

Using international and domestic freight forwarders can help open new doors of opportunity for logistic managers. Working within national borders and internationally allows for greater cargo capacity and acquisition and increases the number of customers the supply chain can service.  Any third-party partner or vendor needs to be well versed in the differences between international and domestic freight forwarder service analytics and metrics so features and benefits can be efficiently maximized from the very start. Connect with Cargologik to get started. 

How to Meet Customer Expectations as a Small International Freight Forwarder

The modern supply chain to reach peak performance and optimization requires a lot of work and a keen eye for freight innovations and modern trends. Many working parts and teams must come together efficiently to make sure customer expectations are met and exceeded. International freight forwarders can help connect suppliers and customers while also strengthening the supply chain as a whole, building better customer service levels, notes Forbes. These partnerships open doors for faster capacity procurement and improved shipping services. 

Reduce Back-Office Cost by Integrating Your Systems and Sharing Data in Real-Time

International freight forwarders must work to improve transportation processes for all customers. Back-office services and operations can impact every part of the supply chain. Freight needs to be tracked, orders organized, payments collected, and trucks maintained. It relies on accurate and timely communication, where access to real-time data and analytics comes into play.

Capture Data and Respond to Quote Requests in Real-Time With Automation and Integrated Systems

Working with a freight forwarding company improves the overall logistics of the supply chain’s operations. Real-time responses are critical to securing capacity and maximizing profits every day. It comes down to making the most of the automated tools and integrated systems available to international freight forwarders. Automating routine tasks, improving response time, accessing data, boosting efficiency, and equipping team members are steps forwarders must take to be successful.

Follow Through on All Shipments With an Electronic Bill of Lading and Electronic Proof of Delivery

Shippers in all industry niches depend on timely and accurate invoicing and payment. Outdated methods are cumbersome, slow, and prone to errors. With a modern approach to payments, namely eBOL and ePOD platforms, it is easier to track all shipments from the very start to final delivery. Staying up to date with payments and financial management is one of the most critical steps that international freight forwarders have to stay on top of to maximize customer satisfaction.

When Exceptions Occur, Such as Import Delays, Notify Customers and Partners Immediately

International freight forwarders are tasked with the unique challenge of acting as the middleman between shippers and carriers in a global market. A good freight forwarder has a robust network setup that focuses on data utilization and response. Careful monitoring and tracking make it easier to detect disruptions as they occur. But it is just as critical to respond to them quickly and effectively. 

Mitigate Risks in Real-Time With Management by Exception and Lessening Workloads

The modern supply chain relies on improved automation, streamlined processes, and innovative collaborations. For the international freight forwarder, it is about balance and adaptability. Responding to issues and letting drivers and team members have some sense of independence and self-governance can help everything run more smoothly and efficiently. 

Use Analytics and Metrics to Measure Performance of the International Freight Forwarder Network

The goal of any forwarder and logistics manager is to create better experiences among clients by staying future-ready with a cloud-based freight management platform and third-party partnership. International freight forwarders can help improve user experiences and boost profits and reduce costs for all involved parties.  The best shipping and carrier platform has a strong network system that embraces automation and collaboration to meet and exceed customer expectations. Connect with Cargologik to get started. 

International Freight Forwarding Management: How Technology Mitigates Maritime Shipping Risk

International freight forwarding companies continuously remain on the lookout for new ways to judge the logistics and forwarding market. When it comes to moving transportation on a global scale, it all comes down to taking advantage of the best digital freight forwarder capabilities available. This often means embracing technology, automated dashboards, and data tracking systems in the modern supply chain. This is especially true within the maritime shipping network, where every step of the shipment process brings additional risks and rewards. Mitigating those risks and maximizing the rewards remains the goal of maritime management in terms of international freight forwarding. And it’s time for today’s forwarders to start thinking about this reality.

How Outdated Technology Can Cripple Maritime Supply Chains and International Freight Forwarding Operations

Technology, freight forwarding analytics, and automation are the way of the future as more fright managers look towards these trends. However, the critical piece of the puzzle remains having access to updated technology and current data analysis. Outdated technology can cripple maritime supply networks in several ways, including:

  • Greater risk for errors and disruptions caused by human error.
  • Faulty judgment calls are based on inaccurate or outdated data.
  • Poor response times due to system failures and downtime.
  • Missed international freight forwarding capacity acquisitions.
  • No insight into weather delays, territorial issues, and other disruptions.

All these issues and much more can be reduced or even eliminated with modern technology to gain automation, and streamlined processes. But why? Let’s take a closer look at that next. 

Benefits of Automation and Real-Time Data Implementation for Maritime Shipping

Up-to-date data analytics combined with international freight forwarding platforms can go a long way in helping to improve resiliency for maritime shippers. According to Supply Chain Digital,  “Near-real-time visibility and tracking can produce immediate insights that can reduce reaction times from days or weeks to just hours or minutes.” The advancements in automation and digital processes make it easier to manage shipments, monitor loads, track cargo, and respond to transport issues. Automations with withing platforms for freight forwarding have the potential to revolutionize maritime shipping lines. And additionally, that saves back-office resources, so international forwarders can focus on moving more freight—critical aspects in the ever-growing world of e-commerce too.

The Four Ways That Automated Services and Digital Platforms Can Utilize Smart Data Analysis

Maritime transportation managers’ use of freight forwarding platforms and freight forwarding software can streamline day-to-day operations and offer the absolute best in customer experience.  Embracing automation and digitalization is the key to improving profits and reducing costs and expenses with ocean shipping lanes. In a turbulent time for maritime international freight forwarding, it remains critical for forwarders, carriers, and brokers to focus on several key factors. Smart data analysis can help improve forwarding services in several main ways:

  • Deploying modern technology helps avoid rolled cargo and reduce lost loads and cargo containers.
  • Easily mitigate risks, protect cargo, reduce losses, and prepare for disruptions with automated push notifications, alerts and true management by exception.
  • Avoid demurrage and other fees associated with shipment interruptions by knowing more about when a liner will arrive and how much time it will take to unload.
  • Improve decision making and response times for disruptions, deviations, and delays, saving on drayage costs and still ensuring a smooth ocean shipping process.

International freight forwarding depends on making a move toward automated services by embracing a digital and modern approach to maritime freight management. And of course, it all provides a foolproof way of documenting what happens for both importer- and exporter-of-record requirements too.

Implement Fast, Easy, and Profitable Maritime Shipping With a Cargologik Vendor Partnership

Mitigating the inherent risks of maritime transportation and maximizing the rewards associated with oceanic shipments is a primary focus of international freight forwarding.  Smooth, successful, and profitable maritime shipping has stayed dependent on management embracing modern technology and platforms. Get started by contacting and signing up for Cargologik today.

How Independent Players Can Close the Tech Gap With Large Forwarders

The freight and shipping industry has always been a fairly competitive niche. With the challenges 2020 has presented to forwarding businesses, the past year only increased the focus on small and large forwarders. The overall competitiveness between forwarders of differing sizes increased and forced the need for automation. And in a sense, it’s imperative to remember that forwarders maintain characteristics like brokers, which have experienced similar problems in the past year. According to FreightWaves, “Digital or not, brokerages rely on people. But the growth of digital freight-matching (DFM) platforms… is forcing small to midsize brokers to compete by starting their own technology programs and rethinking traditional human labor. But considering that DFM [digital freight matching] platforms can flood $200 million into their technology, competing is a daunting prospect for smaller firms.” For smaller forwarders, the real independent players in global logistics, competing with the large forwarders can seem nearly impossible. That is true unless a company takes a few proactive steps, so here are a few ways independent players can close the gap with the help of new advances in technology.

Reduce IT Costs With Digital Freight Forwarding and Innovations

Small freight forwarders have one decisive advantage over large forwarders and are the ability and freedom to invest more time into their relationship with customers. The individual employee often carried a more comprehensive range of training, education, and experience than what is seen with large forwarder employees. With each member of the closely-knit team being able to do more and bring more to the table, it allows more to be done with fewer people. And that allows for more affordable upgrades and innovations to be implemented across a smaller chain than large forwarders. And according to Zipline Logistics, “Even Forbes mentioned that the logistics and transport industry is under pressure to outperform each other as demands and expectations rise in terms of deliveries. The industry is said to be in the process of transformation.  It seems to be a golden era for the freight forwarding and logistics industry. Yes, there is a strong demand and pressure to perform and come up with astounding results. The industry is seen to expand to fulfill the demand in the shipping and freight industry, but the challenge here right now is how to keep up with the rising demand and how to come up with better offers than the competition.” And that will depend on using data and keeping costs under control. 

Lower the Time Needed to Book Shipments and Manage Loads

With large forwarders, receiving, processing, loading, finalizing, ad shipping orders can be quite involved. Because of so many people being in the chain and being involved, every step takes longer and requires more people to complete. Employees at small freight forwarders can enjoy benefits not found in larger staffed companies, including greater autonomy, personal control, improved analytics, and increased knowledge of their departments. With fewer people in the company and the smaller departments, employees at small forwarding companies have greater control and more specialized experience to manage shipments. This means things can move faster than most large forwarders because fewer people need to be involved.

Prioritize Loads to Maximize Profitability Over Large Forwarders

Automation eliminates awkward human-based emotions and lowers instances of error and processing issues. Such a focus makes it easier to prioritize loads, so the most profitable and most logical loads are selected, and loads are set up in the most efficient manner possible. While large forwarders dominate much of the industry, the move towards smaller independent players continues. The shift allows smaller forwarders to gain a competitive advantage with load control, prioritization, and profitability.

Get Expert Help to Move Towards Closing the Tech Gap

A skilled and experienced forwarder management team can help independent players prepare for what the new year will bring. And part of that means having access to digital freight matching and proactive, data-driven management platforms. See how easy it can be to get ahead of the large forwarders, and close the tech gap to gain the upper hand by signing up with Cargologik today. 

Top Features to Expect in a Freight Forwarding System

For all freight forwarders today, the key to success often comes down to planning and preparing correctly for whatever deviations and issues may occur along the supply chain network. Building a robust freight forwarding system and support a freight forwarding network is an essential part of the puzzle. Yes, it is easier said than done.  But it is also often what separates the successful freight forwarding companies from those struggling during these unprecedented times. 

Here are some of the top features your freight forwarding system needs to include to be efficient and successful.

Cross-Platform and Cross-Metric Management

In response to obstacles and drastic changes to customer demands, a robust cross-platform management plan is essential.  Cross-metric operations also help to complement the freight forwarding system and help it perform as efficiently as possible. In today’s day and age, you need to know what actions to take, when, and from who – even when that “who” might be another platform or perhaps working with another colleague on your team.  

Automation and Digitalized Analysis

It’s almost to be expected that some aspect of the supply chain will include some level of automation. To survive in the industry today, freight forwarding systems must be automated and digitized to keep up with trends and industry growth. 

After all, automation is the steppingstone to additional advanced functions, including management by exception, robotics process automation (RPA), and much more to build resiliency.

It all goes back to the use of data analytics in the network. And according to, “Big data is obviously one of the critical success factors; the more collected real-time data available, the more value and optimization are put into supply chains. However, the challenge for companies is to be able to cope with this huge amount of data. A new generation of enterprise resource planning (ERP) is expected to come that shall include more AI features and connected devices to cope with predictive analytics in demand planning, real-time planning adjustment, scenario planning, and advanced profit optimization schedules.”

SaaS Technology to Help Overcome Obstacles

The technology is being utilized in freight forwarding systems, and today’s automated platforms are changing how the industry responds to obstacles and problems. Global supply chains must be able to respond to delays, issues, and customer complaints quickly. 

And part of that demand means using the same systems regardless of location. In other words, cloud-based platforms that rely on software-as-a-service (SaaS) models can unify your network and reduce barriers to efficiency. And they achieve this feat at a fraction of the cost of building and maintaining digital freight forwarding system platforms in-house.

Last, and most importantly, SaaS represents conducting business on the terms of your customer, which is often what great relationships and clients boil down to. You would be surprised as to how many shippers and clients of yours also value the same transparency and tech advantages that you do.  This comes down to the unique “value,” you and your team bring to the table – and if you can help them, you ultimately help yourself.

Improved Chain Visibility and Connectedness

With new advances in technology and a healthy, renewed focus on freight forwarding system platforms, it becomes possible for shippers to improve visibility and connectivity. The improved productivity ensures all parties are on the same page from start to finish. As an example, your freight forwarding technology should aggregate and share data collected from IoT-enabled sensors and third-party supply chain partnerships too.  

Please keep in mind though, that the more “independent” of a freight forwarding company you are, the more weary you should be with integrations.  Think, “is this something my customer would want to have?”, and ask them! Don’t integrate just to integration, but do so in specific areas that provide concrete value to the customer.

Fast and Accurate Data Sharing

Although connectivity leads to increased visibility, it deserves its own mention. By embracing automated data sharing, every team member and third-party member can stay in the loop throughout the forwarding process. A robust freight forwarding system is a much-needed trend that forwarding and tracking industries can significantly benefit from and enable management by exception.

Think about the ease of use of popular technology and features such as the Amazon or Alibaba logistics timeline, or the DHL or FedEx tracking number.  They’ve been around for a while now, and provide value to each party that needs to know whats happening with their shipment, in very easy ways. There are no logins required even. Seek out solutions that work just as easy with clients who don’t want to remember another password. Use platforms so good that the shipper actually wants to sign up and create an account for the added benefits.

Features that allow you to copy, paste, and transmit valuable data should always be a part of your digital customer experience strategy.

Promotion of Management by Exception

A well-implement freight forwarding system allows drivers, shippers, and workers throughout the chain the power to fulfill their work or projects. The manage by exception method of management makes data more application and shareable. Have a system of alerts and notifications to help you deal with all of the commercial day-to-day operations will allow you to operate more strategically at scale while driving revenue and profitability.

Efficient Planning Stats to Handle Deviations

Freight forwarding systems should be designed to predict deviations by applying real-time data and analytics to see trends and optional areas of concern within the chain. It can help forwarders maintain their competitive advantage through it all. Additionally, analytics insights should be meaningful, presented in near-real-time, and actionable to promote the most substantial ROI. If you do not have the tech teams or budget (as most independent forwarders do not), we encourage you to try to seek out members of your community or engage consultants to support your organization. Arming your people with the ability to proactively respond to deviations and exceptions will help you succeed.

User-Friendly Lines of Communication

Faster responses to questions and concerns should be a primary focus of freight forwarding systems. Such a focus makes the entire supply chain more potent and more efficient. Keeping up a good rapport with customers and clients is more straightforward, too, with access to a good platform.  And a good platform means one that is easy to navigate, log key data and events across offices/departments, and being able to search for past events by internal reference numbers and tools.  Bonus points for being able to extending your existing team with chat-like capabilities.

Build a Strong Freight Forwarding System With Help From the Experts

Get everything you want and need, and expect in one convenient package today by trusting the freight forwarding experts. To see how easy it can be to set up the perfect system platform for your freight forwarding needs, sign up for Cargologik.

5 Tips to Freight Forwarding Analytics Success

Many freight forwarding and shipping companies today are experiencing firsthand the power of analytics and are seeing how it can streamline their processes from start to finish. With the right freight forwarding analytics technology in hand, it is easier to get ahead of competitors and win over customers with stellar service and results. But many companies have struggled to embrace the shift and are therefore missing out on everything data analytics has to offer. According to, “Utilizing advanced analytics-driven control metrics gives leaders the ability to monitor critical events in real-time; they also make it possible to monitor key performance indicators (KPIs) at multiple touchpoints.” Combining these metrics with freight forwarding analytics allows for a more unified approach and more successful tactics throughout the chain.

1. Implement Freight Forwarding Analytics Throughout Your End-to-End Supply Chain

In the ever-changing business environment of freight forwarding, inventory management remains crucial to the puzzle known as logistical planning. So, using freight forwarding analytics can help you achieve better end-to-end visibility along the chain network. And using software-as-a-service (SaaS) offers significant benefits, including increased, collaborative supply chain visibility

2. Simplify Use of Analytics With Actionable, Detailed Prescribed Points

It must be easy to grasp for every team member to embrace freight forwarding analytics and accept the new process. When the process is cumbersome or confusing, or workers don’t see the benefit of the results, maintaining actionable results will be challenging.

3. Connect With B2B Partners to Aggregate and Analyze Data Too

To advance the most operative model for freight forwarding analytics, businesses must see how the aggregate data fits together. The connections among partners and third parties must be clear. Without the foundation established, any data is just useless numbers.

4. Centralize Analytics Insights Within a SaaS-Based Product

Integrating freight forwarding analytics with SaaS-based data can offer reporting into the inner workings of supply chain operations, which were not easily visible before. The integration process also helps maintain efficiency and a centralized focus across the chain.

5. Leverage Digital Freight Forwarding Analytics to Enable Swivel-Chair Functionality

It is with a strong focus on data collection and analytics with which decisions can become more accurate with a focus on real-time data and freight forwarding analytics. That’s the definition of analytics in the supply chain. However, analytics must not become a burden. In this space, swivel-chair functionality means building analytics within existing tech stack systems, connecting systems, and seeing everything from a single dashboard. The setup allows for easy action with quick and easy adjustment and changes whenever needed.

Apply These Tips to Achieve Success With the Right Partner Platform Vendor

Big data is vital for all freight and logistics teams and must be a primary focus for chain leaders. Freight forwarding analytics help managers gain the visibility and insights they need to establish strong partnerships and network efficiently across the board when data-driven processes are in place. And end-to-end analytics success begins with unlocking the barriers to current efficiency and making more proactive decisions. To get started for yourself and to see how the freight forwarding industry can benefit from data analysis and real-time data tracking. Learn how Cargologik’s innovative platform for yourself with a free sign up offer.

Freight Forwarding Challenges: Top 5 Risks Affecting Freight Forwarding in 2021

The supply chain, both domestically and internationally, already faces many challenges that have never been dealt with before. The positive and negative effects of the worldwide pandemic, worker shortages, route disruptions, financial burdens, and freight forwarding challenges, big and small alike, have changed the way the freight forwarding industry operates and how it promotes features and benefits.

Adapting to and Overcoming Freight Forwarding Challenges

Freight and logistics managers have a lot to deal with a lot when it comes to freight forwarding challenges. 

According to Supply Chain Management Review, “We are learning lessons about the impact on supply chain and what we need to change or correct. Disruption of the supply chain showed the importance of being adaptable to unexpected changes in the market, while identifying emerging risks. Emerging risks require a different approach. History tells us that events trigger a change and correction.” 

Here are the top 5 challenges freight forwarders should start preparing for now and heading into the rest of 2021.

1. The Pandemic and Its Continuing Impacts

Obtaining, transportation, circulation, customs compliance, automation, export routes,  team, as well as client management, are essential to overcome freight forwarding challenges during the global pandemic. 

COVID-19 has shined a light on the broken kinks within the supply chain.  They have tested almost every aspect of the traditional logistics process, especially coupled with the unprecedented demand and surge in things such as e-commerce. What once were small inefficiencies, “nice-to-have” technologies, and magnified their importance. Most importantly, profitability, differentiation, and bottom-line impact. Customers expect more and more of you every day.  Don’t use the pandemic as an excuse for inefficiencies and failures, instead, run straight towards those related problems and solve them. The sooner you do, the better off you and your client will be.

2. Market Volatility Due to Political Change

Awareness of how import and export impacts local, national, and global markets and communities is also key to harnessing freight forwarding services’ potential. 

Due to the sheer complexity and expansiveness of modern supply chains, the global market is at the heart of freight forwarding challenges. On top of that, political changes can be challenging to cope with but must be considered regularly. Take advantage of local and federal resources, contact your local SBA, bank, or one of the many institutions and resources that can provide guidance and support to help you overcome this volatility.

3. Weather Uncertainty Following an Overly Active Hurricane Season

While climate change is still a hot button topic and is the subject of much debate, the truth remains, the weather has always had an enormous impact on the freight and shipping industry. Luckily, these issues tend to be generally regional – so plan, plan, plan!  Try brainstorming alternative methods and go through thought exercises considering what the further order consequences will be.  Weather will always be one of the significant freight forwarding challenges and is predicted to be especially challenging in 2021.

4. New Trade Deals or Changes to Existing Trade Agreements

Freight forwarders marketers need to understand their clients’ needs and be aware of what regulations, agreements, tariffs, and fees may apply to their products or services. It’s essential to understand in any case but especially true when dealing with freight forwarding challenges, which are more impactful than ever with the global market. 

Staying on top of these trade agreements through media, content, social channels, consultant engagements (if you can afford them), and more simply seek the advice of your experienced peers on social networks.  Last but not least, actively listening to customer challenges can all help you better understand, and plan for, how these trade shifts may occur. 

5. Limited Container Capacity

To survive these unusual times, every involved party requires a commitment to overcoming freight forwarding challenges. For freight forwarders who work in the global shipping market, container capacity is a major obstacle that can be affected by costs, availability, cargo type, container design, and product needs and demands. There are a few startups out there and even more advanced (and costly) consultants that can help with the movement and procurement of containers but no clear and obvious industry-wide solution has come together just yet.  Working with your industry peers through trade associations and good old fashioned business development. Often when we band together, as this industry has done many times, we can come up with new ideas, solutions, and resources.

Overcome the Risks With a Digital Freight Forwarding Platform in Your Business

It’s time to start your plan to cover risks associated with freight forwarding challenges as a freight forwarder. Recognize the truth about how global risks contribute to unrest in logistics and use that information to stay proactive throughout the current and next disruption. 

Visit or sign up for Cargologik today to learn more about services and pricing to safeguard your freight future now.

Freight Innovations: How to Innovate on a Shoe-String Budget

Freight innovation is the key to surviving the highly-competitive market of the modern freight and shipping industry. If there has been one lesson this year has taught those in the industry, it’s that change is inevitable. For many in the industry, the key to surviving the unprecedented time of the year 2020 comes down to embracing freight innovations and technology advancements. For instance, using software-as-a-service based platforms, including cloud-based, digital forwarding software, can go a long way in enabling real-time, continuous improvement without massive profitability cuts.

Realize That Almost Any Upgrade is Better Than None for Freight Innovations

Accepting modernization is easy. The money to put into upgrades and new processes and tools is easily accessible. But when budgets are tight, it can be a bit more challenging, but still possible. According to Science Direct, “Logistics processes underlying freight transport are changing rapidly, driven by progress in information technology and an unparalleled growth of consumer involvement in supply chains. This development is also driving change in freight transport flows, by all modes of transport.” There are many ways to accept freight innovations without sacrificing funding for other critical areas of the business. Such a move may take some creativity and a lot of work, but the benefits are well worth it in the long run.  And in fact, the developments continue to get cheaper and more actionable, especially as more cloud-based services follow subscription-based payment models. 

Start Making the Shift Towards Digital Automations Now

Making changes to how business management works and the business flow, in general, is always challenging. Making the initial move towards digital automation and embracing freight innovations within the supply chain network matter most. Details will vary from shipper to shipper, but forward progress of any kind is an improvement over staying stagnant and becoming obsolete. 

Make Small Upgrades Little By Little to Platforms Over Longer Periods

If the primary platform and beginning stages of modernization are already in place, the next practical step is to keep upgrading whenever and however possible. When funding and budgets don’t allow for extensive system upgrades and advancements, small changes can still be done. Useful analytics and tech applications can have an enormous impact on freight innovations within a supply chain network.

Train Employees Ahead of Time, So They Are Ready to Embrace the Change

When funding is tight, it can be challenging to know where to focus the money. An investment that always pays dividends for the long-term is employee training. Taking the time and investing the money to train staff on freight innovations coming down the line will make the transition easier when such a thing finally happens. Staff who are ready for changes will be much more efficient and successful.

Work With Logistics Experts to Maximize Effects of Freight Innovations

To make the most out of freight innovations available and ensure your budget goes as far as possible for you, be sure to work with the experts in innovations and freight logistics.  And above all else, remember that digital freight forwarding is the future of logistics efficiency, whether simply upgrading operations or getting ready to launch your business. Contact Cargologik today to sign up for a demo and see how even small changes and improvements can make a world of difference.

5 Freight Forwarding Software Trends for 2021

With a new year ahead, freight forwarding businesses need to take time to look at the vital freight forwarding software trends that can set them up for success this year. 

According to a report by Logistics Management, “Forwarding companies understand mode complexity, indirect routing strategies and knowledge of how to avoid shipment delays, even during a ‘black swan’ event such as the coronavirus scare.” 

Here are five freight forwarding software trends poised to set shippers and forwarders up for the best returns on their investment and to prepare them for short and long-term success. It’s also important to note that each of the below trends carries a degree of applicability to software-as-a-service platforms. 

Embrace Multimodal Shipping Methods to Overcome Gridlock and Backlogs

Supply chains have shifted. Warehouses have been relocated. Innovative distribution methods and apps have picked up. So much has changed over the last year. 

One of the keys to recovery in the coming years will be multimodal shipping innovations in several SaaS-based shipping systems of record. Multimodal shipping methods may well be what saves the freight forwarding and logistics industry. It is also one of the major freight forwarding software trends to observe. The more shipping mode options available, the easier it will be to implement and roll with the punches if other disruptions come along. The more modes your organization is versed in, the stronger your organizational offering, and the higher likelihood you will be able to exceed customer expectations, and win new loyal customers.

Upgrade Platforms and Systems to Embrace Digital Advances in Technology

Keeping up with the times will be critical for forwarders and shippers in the years to come. Technology is no longer a nice to have, but absolutely necessary especially for independent forwarders. The progress towards digital trends and systems will ensure supply chain networks keep ahead of the competition in the coming year. It will also enable freight forwarders to stay better in sync – ultimately resolving more exceptions, faster, and well before they become a problem for them and their clients. Freight forwarding software trends will influence many aspects of the industry, and embracing these digital advances in technology is now essential.

Tap Into the Power of 3PLs and Out of House Tech and Shipping Assistance

Sometimes it makes sense to outsource specific tasks and systems to free up internal working hours and resources. Leverage is always a forwarders’ best friend and being able to take advantage of existing networks, relationships, and software helps logistics organizations retain their competitive edge.

Working with 3PLs, outside carrier,s and partners is a trend that is not going anywhere and poised to become the norm in the years to come. For those wanting to keep up with the best freight forwarding software trends for 2021, more collaborative shipping relationships and tools to enhance communication between forwarders and other logistics service providers is one to start implementing right away.

Focus on Sustainability and Green Processes Moving Forward in the Years to Come

Another freight forwarding software trend managers cannot afford to ignore is also a cultural trend and shift towards a more sustainable focus. Regardless of personal stance, today’s generation and those of the future will continue to drive the focus on green options, sustainability, and eco-friendly tools for shipping and transportation. Embracing the shift now will make it easier to provide what customers want later and promote loyal client retention.

Improved Risk Assessment and Better Predictive Methods and Responses 

The final trend to be embraced by the transportation industry is streamlining risk assessment processes and building up predictive methods and response options throughout the chain.  Freight forwarding software trends often drive towards automation, technological advancements, and improved strategies. This in-turn helps logistics managers and their commercial teams identify and respond to issues more effectively. Speeding up response time and being able to identify and resolve issues before they become a more significant problem for the forwarder and shipper.

Work With Leading Experts to Embrace Freight Forwarding Software Trends in 2021

The upcoming freight forwarding software expectations for 2021 are nothing short of astonishing. They will invigorate stale office management practices and help companies do more with less. Leverage will become easier for logistics companies and their clients.  Software will make things cheaper, better, and faster and will serve as strategic advantages for those who embrace them now.

To make the most of the freight forwarding software trends on the rise with the industry, working with a skilled and experienced freight management company like Cargologik is the way to go. Sign up for Cargologik here today to get started.