January 27, 2022

The State of Freight Forwarding Tech in 2022

Miles Varghese
Miles Varghese
Helping independent freight forwarders/brokers better stay in-sync, collaborate, and improve operations with their shippers/clients. Co-founder & CEO @ Cargologik.com
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Of all the advancements that have been made in forwarding and logistics, freight forwarding tech and tools have changed the transportation market. As noted by Logistics Management, “Agility and the ability to adapt to difficult circumstances remains the No. 1 attribute for freight forwarders—but the pandemic put them to the test. Today, the leading forwarders are investing in technology that not only increases efficiency but also enhances operations and creates new global solutions.” As 2022 begins, freight forwarding tech utilization and integration will be a key part of the freight forwarding industry for years to come. Knowing what the coming year is expected to hold can help forwarders better plan and prepare how they will utilize the technology available to them. Freight forwarders must be prepared for changes to the freight market in 2022.

Air and Ocean Container Shortages Continue      

The leading disruption to the global supply chain continues to be the backlog of containers sitting waiting to be unloaded or picked up at ports across the country. As cargo containers remain in short supply, shipping fees and expenses are expected to remain high. This will also likely cause difficulties with maintaining good capacity access.

E-Commerce Popularity Is Still Pushing Demand Higher

Freight forwarding tech continues to support her growing popularity and demand for e-commerce options. As online ordering and virtual shopping remain key services consumers want, forwarders will need to remain up to date with the latest technology and tools. Fulfilling customer expectations is critical for successful online shopping.

Forecasting Via Analytics

Technology can also be used within the freight forwarding industry to help improve predictive planning and forecasting. Having access to real-time data and accurate historical data can improve logistical execution and planning procedures. This will improve decision-making and disruption response for freight forwarding services

Complete Transparency Builds Resiliency

Having advanced technology within the forwarding network makes it easier to maintain good resiliency and operational transparency. Optimized and up-to-date freight forwarding tech can make a big difference in overall resiliency and adaptability for forwarders. It is just one more reason technology integration is necessary. 

SaaS-Based Platforms Make E-Commerce Management Easier

Integrated and innovative TMS and technology make it much easier for freight forwarders to manage systems and take advantage of growing market demands. E-commerce management requires special care and attention and a SaaS-Based and technologically-backed TMS platform can improve the customer experience overall. 

Integrated Warehouse Management Will Hasten Innovation

Freight forwarding tech can also go a long way in improving warehouse operations and inventory management practices. The forwarders who can offer the most innovative services and benefits to customers are the most likely to see continued growth and success in the year to come. Freight tech makes the entire process more streamlined.

Real-Time Quoting and Booking Will Boost Efficiency Too

One of the biggest areas of time and money inefficiencies among freight forwarders today is in the booking and capacity acquisition process. Technology today aims to improve quoting rates and speed up booking processes to keep capacity levels high. The faster loads can be moved, the more profits forwarders stand to make.

Put the Right Freight Forwarding Tech to Work in Your Enterprise

Today, many freight forwarders are looking for ways to improve services, streamline internal processes, reduce expenses, and boost customer relations. As 2022 begins, freight forwarding tech utilization and integration continue to highlight the importance of keeping up to date with the latest trends and advancements within the industry. The freight forwarding industry has been changed forever by years of economic and social change and these shifts are like to remain for years to come. Knowing what the future might hold in terms of e-commerce supply chain shifts and changing consumer demands can help forwarders better plan and prepare. Taking advantage of the technology available to them today is the best move freight forwarders can make for the year ahead. Contact Cargologik today to learn more.

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