This policy does not cover personal information within the scope of your relationship with us as a job applicant, employee, independent contractor, director, or officer.
WHAT PERSONAL INFORMATION WE COLLECT, HOW WE COLLECT IT, AND WHY WE COLLECT IT
The personal information we may collect generally includes: (1) information to provide our services (e.g., contact information, payment information, shipping address); and (2) information that assists us in marketing our services.
We gather this information from you directly, your employer, or via automatic data collection tools, such as online tracking technologies. Some of our collection of personal information is required to provide our services (e.g., payment information), so if you do not provide us with the requested information, we may not be able to provide certain services to you. In the last 12 months, we have collected the following personal information from the sources, and for the purposes, described below.
For purposes of this Policy:
- information we collect “from you directly” includes: (i) personal information you provide to us, for example, when you: order and/or purchase services; provide us with your preferences; create an account; submit a form; interact with our customer service; and (ii) information we collect using online technologies when you use our website or the Cargologik App.
- our marketing partners include third-party data analytics providers and digital advertising partners (e.g., Google).
We collect your personal information for the following lawful bases:
PERSONAL INFORMATION WE DISCLOSE AND WHY
The personal information we disclose about you depends on how you interact with us. For example, if you facilitate a shipment through us, we may share your personal identifiers such as your name, email address, postal address, payment information, and Internet Protocol address with entities that help us process and fulfill shipments, answer questions about our services, manage our relationship with you, or with our marketing partners. Even if you do not engage us, we may disclose information with our marketing partners. The below chart summarizes how we have disclosed personal information in the last 12 months, and why.
We may also disclose the above personal information in the event of a corporate transaction (e.g., a sale, merger, financing), as requested by you, or for legal purposes (e.g., as required to do so by law, or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend our rights, interests or property or that of other customers or users, (iii) act in urgent circumstances to protect the personal safety of users of the Sites or the public or (iv) protect against legal liability or potential fraud, in each case as determined in our sole discretion).
We do not sell your personal information, nor do we collect sensitive personal information as defined by applicable laws.
We and our marketing partners use various online tracking technologies to gather information about you when you interact with the Sites, email communications, or other websites, apps, or advertisements. These online tracking technologies may include technologies such as cookies (a piece of information placed on your browser when you access the Sites), web or hardware beacons (small pieces of data embedded in images and webpages), pixel tags, log files, local shared objects, and similar technologies (collectively, “online tracking technologies”).
When you visit certain websites or use an app (including our Sites), the online tracking technologies may collect identifiers (e.g., your Internet Protocol address or other online or device identifier), categories of personal information described in Cal. Civ. Code § 1798.80(e), Internet or other electronic network activity information (e.g., a record of your usage of our Sites or engagement with other content, and the time of your usage), geolocation data (e.g., your approximate location), and inferences about you. Such information is collected passively using online tracking technologies, both on our Sites and on other third-party sites you visit or whose products or services you use.
We use the information gathered via these online tracking technologies to maintain and optimize our Sites (e.g., improving security, fixing bugs, preventing website crashes), understand traffic and usage patterns, associate information with a particular user or device, personalize your experience (e.g., saving preferences), track other websites you visit or other online activity, and for marketing purposes (e.g., tailoring our marketing efforts). Our partners (e.g., Google) may also supplement this data with the same or similar categories of personal information they have collected about you.
We may use a variety of cookies on the Sites. Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire). Some of the cookies we use may be flash cookies or Adobe cookies, which may contain demographic information and depending on your browser, these cookies may not normally be deleted when your cookies are deleted. Please check your browser to determine where these types of cookies are stored and how they may be deleted. Among other cookies, we use Google Analytics. You can learn more about how those cookies work by visiting “How Google uses information from sites or apps that use our services,” located at https://policies.google.com/technologies/partner-sites. You may install a Google Analytics Opt-out Browser Add-on by visiting https://tools.google.com/dlpage/gaoptout.
You can learn more about cookies, see what cookies have been set on your computing device, and learn how to manage and delete them by visiting http://allaboutcookies.org.
While we recommend that you leave cookies turned on, as they allow you to take advantage of some of the features of the Sites, you have the ability to control our cookies. Specifically, you can configure your browser settings to (i) receive notifications when you are receiving new cookies, (ii) disable cookies, or (iii) delete cookies. Please refer to your Web browser's help section for information on how to do this. Depending on where you live, you can also choose whether or not to accept cookies by using the cookie banner found on our Sites. If you elect not to allow cookies to be placed, you may not be able to use or to enjoy all of the services and features of the Sites.
Your rights and choices vary by the jurisdiction in which you reside. Generally, Cargologik provides residents of the U.K., Australia, Canada, China, Colombia, Mexico, California, Colorado, Connecticut, Utah, and Virginia the ability to:
- Know the information being processed about them;
- Access their personal information, including receiving a copy in a portable format;
- Correct inaccurate personal information;
- Delete certain personal information (this includes U.K. and Canadian residents’ right to object, restrict, or withdraw consent, to the processing of their personal information); and
- Not be discriminated against for exercising their privacy rights.
Exceptions apply to all of these rights, but if we deny your request, we will tell you why. You can also correct and/or delete personal information by logging into your Cargologik account. You may delete your Cargologik account at any time by contacting Support at the email address listed directly below.
Eligible consumers, and authorized agents for California residents, may submit privacy requests by emailing us at firstname.lastname@example.org.
When we receive a request to know, access, correct, cease processing, or delete your personal information, we must first verify your identity. We will take commercially reasonable steps to do so, including verifying you via your existing password-protected account or asking you to provide us with information matching the information we already have about you, such as by identifying a recent service you’ve purchased from us, the dollar amount of a recent shipment, or other such historical information about your shipments with us. If you wish to designate an authorized agent to make a request on your behalf, the agent should indicate that when submitting your request. We will then verify your authorized agent’s permission to act on your behalf, including by requiring that they provide a written authorization to do so.
There may be circumstances in which we need not grant your privacy request. For example, we are not required to delete personal information needed to complete the transaction for which the personal information was collected (such as facilitating a shipment), to detect fraudulent or illegal activity, for bookkeeping or tax purposes, or for legal purposes. Also, we are not required to provide access, correction, or deletion where your identity could not be verified, where the information would compromise others’ privacy or other legitimate rights, like intellectual property rights, or where the information contains legally privileged material. If we determine that your request should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.
If you are a Colorado, Connecticut, or Virginia resident and we deny your privacy request, you may appeal our decision by contacting us in any of the ways listed in the “Contact Us” section below.
Managing Your Communication Preferences
Email. To stop receiving promotional emails, click the “unsubscribe” link in any of our marketing emails or adjust your email preferences in your Cargologik account.
App Push Notifications. To adjust your notifications, please adjust your selections in the Cargologik App’s “Notification Settings.”
If you have any concerns about our use of your personal information, please contact us using the methods in the “Contact Us” section below so we can help make it right. If you are unhappy about how we resolve your issue, you also have the right to complain to your local privacy regulator. Selected regulators’ contact information is shown below.
- In the U.K., the regulator is the Information Commissioner’s Office (www.ico.org.uk), which you can call at 0303 123 1113.
- In Colombia, the regulator is the Superintendent of Industry and Commerce, which you can call at 01 8000 910165.
- Connecticut residents who have their privacy rights appeal denied can contact their Attorney General via email at email@example.com.
- Colorado residents with concerns over how their privacy rights appeal was handled can contact their Attorney General at 720-508-6000 or here.
We retain personal information for as long as needed or permitted for the purpose(s) for which we obtained it, and as consistent with applicable law. The criteria used to determine our retention periods include:
- How long the personal information is needed to provide our services and operate our business;
- The type of personal information collected;
- How recently you made a purchase from us;
- Whether you have an account with us;
- Whether we are legally or contractually required to maintain your information for a certain period of time; and
- Other legal considerations (e.g., statutes of limitations).
NON-UNITED STATES RESIDENTS
Please note that by using the Sites or otherwise engaging with us, you will be sending information (including personal information) to the United States where our servers are located. We will hold and process your personal information in accordance with privacy laws in the United States and this Policy. Please note that privacy laws in the United States may not be the same as, and in some cases may be considered less protective than, privacy laws in other countries. Therefore, by providing your personal information, you consent to the use of your personal information for the uses identified in this Policy and to the transfer of your personal information to the United States. Any transfer of U.K. consumer data to the United States is done according to the established Standard Contractual Clauses for international data transfers. Additional detail can be obtained by contacting us as described in the “Contact Us” section.
You may also have additional privacy rights based on your country’s privacy laws. See the “Your Choices” section of this Policy for more information.
HOW WE PROTECT YOUR PERSONAL INFORMATION
Although no website, app, platform, or business is 100 percent secure, the security and confidentiality of your personal information is important to us. We have implemented administrative, technical and physical controls designed to safeguard your personal information. We use various security measures, including encryption technology, to protect information collected, transferred and retained. If you elect to set up an account on the Sites, you will be asked to provide an email address and password. You must provide a valid email address and password in order to create and maintain an account, as well as to access account information. We recommend that you select a password with at least 8 characters and consider adding numbers or special characters to further strengthen your password. In order to help protect your personal information, you should be careful about providing your password to others, and you should change your password periodically. If you wish to update a password or learn more about how we safeguard your information, or if you become aware of any loss, theft or unauthorized use of a password, please contact us at firstname.lastname@example.org.
LINKS TO THIRD-PARTY WEBSITES
The Sites may contain links to other websites not operated or controlled by us (the "Third-Party Sites"). The policies and procedures set forth herein do not apply to any Third-Party Sites. The owners and operators of all Third-Party Sites are responsible for all personal information provided, collected, maintained, stored, or otherwise disclosed on those sites, if any. The links on the Sites do not imply that we endorse or have reviewed the Third-Party Sites, including their privacy policies, if any. We strongly encourage contacting those sites directly for information on their privacy policies.
The Sites are not directed at nor intended for use by children. We do not knowingly collect or intend to collect personal information from anyone who is under the age of 13. If you are under the age of 13, you should not provide any personal information to us. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us and we will endeavor to delete that information from our databases.
If you have any questions about this Policy, our practices, or your privacy rights, please contact our Privacy Officer. You may also contact us at email@example.com and/or through mail at the following address: 95 Merrick Way, 3rd Floor, Coral Gables FL, 33134.
The Sites and our business may change from time to time, and we may make corresponding changes to this Policy. We reserve the right to update, change, amend or modify this Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any personal information.
If we make any material changes to this Policy (as determined by us), we will post a notice on the Sites notifying users of the changes and may provide an opportunity for you to take action relative to those changes prior to their implementation, if appropriate. In some cases, we also may send an email notifying registered users of upcoming changes.
This Policy was last updated on the date indicated below. Your continued use of the Sites after any changes or revisions to this Policy become effective shall indicate your agreement with the terms of such revised and then-current Policy.